배송 및 반품
배송 정책
전세계 배송!
결제 후 3-5 영업일 이내에 구매하신 상품이 배송됩니다.
배송은 UPS 서비스를 통해 출발지에서 도착지까지 추적 번호와 함께 이루어집니다.
터키에서 배송하는 데는 영업일 기준 약 2~7일이 소요되며, 일반적으로는 조금 더 짧습니다(목적지에 따라 다름).
구매자는 적용될 수 있는 모든 관세 및 세금을 책임져야 합니다(대부분의 경우 세관에 문제가 없습니다).
Folle은 세관 문제로 인한 지연에 대해 책임을 지지 않습니다.
반품 및 교환 정책
If for any reason you are not satisfied with your purchase, full refund minus shipping costs is available.
Returned items must be shipped back within 14 days since delivered to you
Shoes must be returned in unused, undamaged condition.
Please try on the shoes at home on a clean surface
Returned shipping costs are at the customer’s responsibility
All items will be inspected upon return before refunded.
Please contact us for the return address.
The package is your responsibility until it reaches back to us.
Please DO NOT ship the item back with private companies (UPS, DHL, TNT, FedEx etc.), Nor with EMS or any kind of express or priority mail service.
Express parcels are regularly delayed in customs and might be returned to sender at her expense.
We kindly ask you to use regular registered mail with a tracking number
US customers - Please ship via First Class USPS service.
We are here to help!
If you have any problems, you can contact with us with Email address info@folleshoes.com we will back as soon as possible.